If you require any changes to your order; including incorrect address details and/or item sizing, please email hello@livingliv.com immediately. We cannot guarantee any amendments to your order. If your order has already been processed, Living Liv does not accept responsibility for incorrect details entered.

At this time we aren't able to offer automatic exchanges, so instead, we provide a combination of free return delivery and repurchase. Our team is happy to assist you with placing a new order for the correct size. Please email hello@livingliv.com.

Our clothes are shipped from Madrid, Spain. Please see approximate delivery times below.

Transit Time 1 - 7 days

Austria, Belgium, Croatia, Cyprus, Denmark, France, Germany, Ireland, Italy, Luxembourg, Malta, Netherlands. Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom

Transit time 7 – 14 days

 All other countries

We accept the following payment types: Visa, Mastercard, American Express, Discover, Diners Club, Maestro, Union Pay, Shop Pay, PayPal, Apple Pay, Google Pay and Amazon Pay.

You will receive a confirmation email upon placing your order and again once your order has been packed. The packing confirmation email will contain your delivery tracking link. If you purchased multiple items in your order, these may be shipped to you in separate parcels. If this occurs, you will receive a unique tracking numbers for each shipment.

In the case of any delay to processing times for any delivery service, you will be notified by email.

If you have any further enquiries you can reach out to customer services by emailing hello@livingliv.com who will provide you with an update on your order status.

We collect sales tax in accordance with the United Kingdom law which is included in the price. This is separate to any import duties and taxes on arrival in your country.

Yes, we ship internationally. Shipping charges are calculated at checkout. Please see international delivery times under 'when will my order be delivered'.

Currently, we are unable to estimate the amount of duties and taxes your order will incur, as these charges are imposed directly by your local customs. Payment of these is necessary to release your order from customs. For more information please contact your local customs office. Any orders refused upon delivery at either the final destination or customs, will have the incurred duties and taxes deducted from the refunded amount and be subject to a 30 day return processing time.

A pre-order is an order placed for an item that we do not yet have on-hand. These orders will be shipped as soon as the inventory becomes available. You will be charged when the pre-order is placed.

We do not currently offer gift cards.

Living Liv is not a charity. We are a business with a mission to support world peace through fashion. 5% of each sale is donated to animal welfare organisations.